ARST 540 (3)



MAS and Dual Students: completion of the MAS core courses

MLIS students: completion of the MLIS core courses, plus permission of the SLAIS Graduate Adviser

GOAL: The goal of this course is to provide students with an understanding of the principles underpinning and the processes involved in providing archival reference services and developing public programs.


Upon completion of this course students will be able to:

  • Demonstrate understanding of the principles and concepts applying to archivists’ responsibility to make holdings accessible. [1.1, 1.2, 1.4, 4.1, 5.1]*
  • Demonstrate understanding of the use and users of archives. [1.1, 1.3]*
  • Understand, analyze and evaluate the processes of providing reference services. [1.1, 1.2, 1.3, 1.4, 5.1]*
  • Understand, analyze and evaluate the development and implementation of programs to promote the appreciation, use, and accessibility of archives. [1.1, 1.2, 5.1, 5.2]*

* iSchool Statement on Graduate Competencies


  • General principles and concepts associated with accessibility of archives
  • The types of use made of archival material
  • The interaction of archivists and users in reference services
  • The organization, delivery, and evaluation of reference service
  • Legal and security concerns in reference service
  • Ethical concerns in reference service
  • Planning, implementation, and evaluation of programs to increase appreciation, use and accessibility of archives
  • The relationship between digital and analog means of providing access to archives